1. Introduction
The Garden Recovery & Wellness (“we”, “us”, “our”) is fully committed to maintaining your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and secure your information when you visit our website or interact with our services.
2. Information We Collect
We collect the following types of information:
- Personal Identifiable Information (PII): such as name, email, phone number, mailing address, date of birth, and insurance details.
- Health & Treatment Information: pertaining to substance use, mental health conditions, treatments, and therapies.
- Technical information: IP addresses, browser type, device identifiers, and usage data.
- Cookies & Tracking: analytics, functional, and optionally advertising cookies (subject to consent).
Why this matters for LegitScript: LegitScript requires compliance with privacy laws (including HIPAA where applicable) and transparency in how personal and health-related data is handled.
3. Legal Bases for Processing (if GDPR applies)
Where relevant, we process your data based on:
- Consent (for cookies or marketing),
- Contractual necessity (for onboarding and treatment),
- Legal compliance, or
- Legitimate interests (such as site analytics or fraud prevention).
4. How We Use Your Information
- Provide and personalize your treatment journey.
- Verify insurance and facilitate admissions.
- Communicate with you effectively (appointments, updates).
- Improve and secure our website and services.
- Comply with legal, regulatory, or insurance-related obligations.
5. Disclosure of Your Information
We may share your data with:
- Service providers (e.g., analytics, hosting, payment processors).
- Legal parties when required by law (court orders, compliance).
- Affiliated care providers as part of coordinated treatment.
- Insurance companies for billing or verification processes.
We do not sell or share your personal data for advertising or marketing purposes. CalOPPA-style requirements regarding “sale” or sharing of data are honored.
6. Cookies & Tracking Technologies
Our site employs:
- Necessary Cookies for essential site functions.
- Functional & Analytical Cookies to enhance your experience.
- Advertising Cookies only if you give consent.
You may manage your preferences via the cookie banner or adjust browser-level settings.
7. Your Privacy Rights
Depending on your jurisdiction, you have rights including:
- Access, correction, deletion, or restriction of your personal data.
- Opting out of marketing communications.
- Withdrawing consent at any time.
- Exercising rights under CCPA or GDPR (if applicable).
To exercise your rights, please contact us at: privacy@thegardenrecovery.com.
8. Security of Your Data
We implement robust administrative, technical, and physical safeguards to protect personal information. While no system is entirely foolproof, we continuously assess and enhance our security posture to mitigate risks.
9. Data Retention
We retain your information only for as long as necessary to fulfill treatment, legal, and business obligations, and comply with applicable retention periods.
10. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect information from children in this age group. If we become aware that we have collected such data, we will delete it promptly.
11. International Transfers
If data is transferred outside your jurisdiction, we ensure appropriate safeguards (e.g., standard contractual clauses or adequacy decisions) are in place to protect your privacy.
12. California Privacy Rights
Under CalOPPA (Cal. Bus. & Prof. Code §§ 22575–22579), we provide this conspicuous privacy link and describe the categories of data collected, its usage, sharing, user rights, update mechanisms, and our policy’s effective date.
13. Changes to This Policy
We may update this policy as needed—particularly as legal, clinical, or certification requirements evolve. The “Effective Date” at the top will reflect the latest revision.
14. Contact Us
For questions or concerns about this policy or your data, reach out to:
Email: privacy@thegardenrecovery.com
Address: The Garden Recovery & Wellness, 523 Hollywood Ave, Suite 100, Cherry Hill, NJ 08002
NOTICE OF PRIVACY PRACTICES
Effective Date: 4/3/2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Responsibilities
The Garden Recovery & Wellness is required by law to:
Maintain the privacy of your protected health information (PHI)
Provide notice of our legal duties and privacy practices
Follow the terms of this notice
How We Use and Disclose Information
Treatment
We may use your information to provide and coordinate care
Payment
We may use information for billing and payment
Operations
We may use information to improve services and operations
Additional Disclosures
We may disclose information when required for:
- Public health and safety
- Legal requirements
- Law enforcement
- Preventing serious threats
42 CFR Part 2 Protections
Certain treatment records receive additional protection under federal law.
These records may not be disclosed without written consent except in limited situations.
Consent must include:
- Information disclosed
- Purpose
- Parties involved
- Expiration
Consent may be revoked at any time.
SMS and Communication Practices
If you provide your phone number and consent:
- Message frequency varies (2–4/month)
- Message and data rates may apply
- Reply STOP to opt out
- Reply HELP for assistance
- Carriers are not liable for delayed or undelivered messages
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your Rights
You have the right to:
- Access your information
- Request corrections
- Request restrictions
- Request confidential communication
- Receive a copy of this notice
Data Security
We implement safeguards to protect your information.
Changes to This Notice
We may update this policy at any time.
Complaints
The Garden Recovery & Wellness
523 Hollywood Ave, Suite 100, Cherry Hill, NJ 08002
privacy@thegardenrecovery.com
You may also file a complaint with:
U.S. Department of Health and Human Services
Office for Civil Rights
SECTION 4 — TERMS AND CONDITIONS
Consent to Communications
By providing your phone number, you agree to receive communications from The Garden Recovery & Wellness, including SMS and calls using automated technology.
Message Frequency
2–4 messages per month.
Message & Data Rates
Standard carrier rates apply.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Opt-Out
Reply STOP, END, CANCEL, or UNSUBSCRIBE.
Processed within 10 business days.
Help
Reply HELP or contact:
privacy@thegardenrecovery.com
No Purchase Requirement
Consent is not required to receive services.
Use of Website
You agree to lawful use.
Limitation of Liability
The Garden Recovery & Wellness is not liable for damages.
Updates
Terms may be updated at any time.
